Processes

Majority of processes are derived from existing standard frameworks (e.g. 3P, MSP, PRINCE2, ITIL, COBIT).

Portfolio Management

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Program Management

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Project Management

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(IT) Service Management

  • Service Level Management
  • Incident Management
  • Problem Management
  • Configuration Management
  • (Technical) Change Management
  • Event Management
  • Request Fulfillment Management
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Risk Management

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